Shipping policy

Xpece Shipping and Returns

Shipping times and rules:
  • Xpece's main shipping facilities are located in South Florida and all orders are shipped within 24 hours after order is placed. Orders placed on weekends are shipped the following Monday.
  • Florida, Georgia, South Carolina, North Carolina and Texas get free NEXT DAY shipping via UPS.
  • 97% of orders placed before 2 p.m. Eastern Time are shipped the same day.
  • We ship via FedEx or UPS. Days are counted in business days.
  • All orders of $499 are shipped free and take 1 to 3 days to arrive at your door.
  • Stand alone batteries are shipped via ground. Not air shipment for batteries is allowed.
  • Next day orders are in Business Days.

INTERNATIONAL ORDERS:  XPECE IS NOT RESPONSIBLE FOR IMPORT TAXES AND VAT COSTS ASSOCIATED WITH YOUR ORDER. PLEASE CHECK YOUR LOCAL TAX/VAT RULES.

 

EXEPTION FOR SHIPPING RULES:

Shipping times have a money back guarantee, except when Fedex, UPS or USPS  announce an extraordinary weather event or other natural disaster and they suspend their delivery guarantee. Example of extraordinary events are: Hurricanes, snow storms, earthquakes, terrorism etc.

For more information on these rules visit: https://www.fedex.com/en-us/service-guide.html